Support
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Recent activity by Support-
How does my Dedicated Account pay my settlements?
Each settlement you authorize includes a schedule stating when the creditor will receive each payment and how much each payment will be. By the scheduled dates, Liberty Debt Relief coordinates paym...
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What if I miss a program deposit?
Missing a deposit could jeopardize any existing structured settlements, put current and future negotiations at risk, and prolong your program. Making your scheduled program deposits on time is the ...
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How do I update my banking and personal contact information?
You can update your banking information under “Bank Settings” and contact details under “Profile” in your Client Portal or contact Customer Service.
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Who controls the account where my funds are held while I await settlement?
You do. Your Dedicated Account is set up in your name, and the money in the account is yours. It's an FDIC-insured account that allows you to keep your debt settlement funds separate from your othe...
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Do you guarantee you will settle all of my debts for a certain percentage?
We can’t guarantee settlement percentages or outcomes because every debt we negotiate is unique. However, our 20+ years of experience working with hundreds of creditors on thousands of negotiations...
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Do interest and late fees accrue on my enrolled debts?
Creditors will typically continue to add interest and late fees onto your balances until a settlement has been negotiated. But don’t worry, this is part of our strategy. We want your debts to age u...
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Should I include all of my credit cards in the program?
Yes, because your program generally won’t work unless you enroll all your high-balance credit card accounts. If you keep a card active outside of your program, creditors on your enrolled accounts m...
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What do I do if my debt is moved to a new creditor or debt collector?
It’s common for a creditor to send your debt to a collector or sell it to another creditor or collection agency. This scenario can actually work out in your favor—we could possibly negotiate an eve...
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What if a creditor makes me a settlement offer directly?
If you receive an offer over the phone from one of your creditors, always ask them to send you the offer in writing. Once you receive that offer, upload it on your Client Portal. We'll review the o...
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What if I get calls from a creditor on a debt that has already been settled?
Please contact Customer Service with the name and contact information of the collecting party. Liberty Debt Relief will be able to assist you should this situation arise.