Support

Send us a copy of all statements and correspondence you receive for your enrolled debts because it ensures we know who to negotiate with and provides up-to-date information that lets our negotiator...

When you do take their calls, stay calm and reassure them you’re working on a plan that ensures the debt will be taken care of.  While you don’t have to answer creditor calls, you may find yourself...

Yes, most likely. There are federal and state laws designed to protect you from collections harassment, but most of our clients experience some collections calls. While creditor calls can be frustr...

For your Liberty Debt Relief program to work, you have to voluntarily choose to stop paying your creditors. That choice to stop paying signals to your creditors that you can no longer afford paymen...

When you view your Payment Schedule in the client portal, you'll see several types of fees, and not all of them are paid to Liberty Debt Relief. All of these fees are taken into account when we set...

Liberty Debt Relief doesn’t pay your creditors—you do, through the funds in your Dedicated Account. Once sufficient funds have built up, we can negotiate with your creditor. When we have a settleme...

When you stop paying your creditors, it signals that they can no longer count on you to make payments. This enables us to step in and negotiate your debt. It also frees up the cash you need to pay ...

Depending on how you have automatic payment set up, you should be able to cancel through one of these methods: Log into your account on the creditor website to cancel auto payments and delete yo...

Here's a quick checklist to set yourself up for success in your Debt Relief program: Stop using all credit cards enrolled in your program. Voluntarily stop paying on all your enrolled accounts a...

Forth, manages your FDIC-insured dedicated special purpose account, they have a basic client portal, the email you received is giving you access to it. However, by now you should have received acce...