Intro

Welcome Package

• When will I receive my Welcome Package?
• I did not receive my Welcome Package? How do I get another copy of my Welcome Package?
• What is the Welcome Package?

Account Credentials & Login

• What is this email I received from Forth to login to my online account?
• How do I reset my password?

Getting Started

• How does debt settlement affect my credit score?
• How do fees work?
• Why doesn’t Liberty Debt Relief start paying my creditors as soon as I enroll in the program?
• Why should I stop paying my creditors when I enroll in the program?
• How do I stop automatic payments to creditors?
• What do I need to do after I enroll?