Support

Negotiations depend on three primary factors (although there are other factors to be aware of):  The balance in your Dedicated Account and your future scheduled deposits. These funds enable us t...

There are three phases of negotiation, which you can learn more about on the Negotiation Overview page. You’ll also see the definitions of the negotiation activity terms there. These terms should h...

We have a team of expert negotiators who work for you. Many have years of experience and ongoing relationships with certain creditors. If they specialize in any one of your creditors, we make sure ...

Over half of our clients get their first settlement within the first four to seven months of their program. However, the timing can vary based on several factors, including: Who your creditors a...

We begin designing your custom negotiation strategy as soon as you enroll. However, the start of negotiation activity can vary depending on who your creditors are, individual account balances, avai...

It takes a couple of days from the time funds are withdrawn from your bank account for them to be deposited into your Dedicated Account. Please allow up to seven days for processing of your deposits.

Each settlement you authorize includes a schedule stating when the creditor will receive each payment and how much each payment will be. By the scheduled dates, Liberty Debt Relief coordinates paym...

Missing a deposit could jeopardize any existing structured settlements, put current and future negotiations at risk, and prolong your program. Making your scheduled program deposits on time is the ...

You can update your banking information under “Bank Settings” and contact details under “Profile” in your Client Portal or contact Customer Service.

You do. Your Dedicated Account is set up in your name, and the money in the account is yours. It's an FDIC-insured account that allows you to keep your debt settlement funds separate from your othe...